> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digitalfyre.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Forwarding

Email Forwarding is a free add-on that lets you forward emails sent to addresses at your domain to another email account. It is available from the **Addons** page in your domain's management.

## Enabling the Addon

<Steps>
  <Step title="Navigate to Addons">
    Open your domain's management page and click **Addons** in the left sidebar.
  </Step>

  <Step title="Order the Addon">
    Under **Email Forwarding**, click **Order** (\$0.00).
  </Step>
</Steps>

Once enabled, you can create forwarding rules that route incoming email at your domain to an external email address.

## How It Works

You define a mailbox name (the part before the @) and a target email address. For example, forwarding `hello@yourdomain.com` to `your.real.email@gmail.com` means any email sent to `hello@yourdomain.com` arrives in your Gmail inbox.

## Requirement: Default Nameservers

<Warning>
  Email Forwarding only works when your domain uses the **default (registrar) nameservers**. If you have changed your nameservers to Cloudflare, DigitalFyre's DNS Manager, or any other provider, email forwarding will not function.
</Warning>

## Reliability Limitations

| Issue              | Details                                                                                   |
| ------------------ | ----------------------------------------------------------------------------------------- |
| **SPF failures**   | The forwarding server is not authorized to send on behalf of the original sender's domain |
| **DKIM failures**  | Forwarding may modify the message, breaking the signature                                 |
| **Deliverability** | Receiving servers may flag or reject forwarded messages due to failed authentication      |

Forwarded emails may land in spam or be rejected entirely.

## Recommended Alternatives

* **DigitalFyre Email Hosting** — Full mailbox hosting with Mailcow or Open-Xchange, with proper SPF, DKIM, and DMARC support
* **Cloudflare Email Routing** — Free email forwarding with better deliverability (requires Cloudflare nameservers)
* **Contact support** — Reach out to `support@digitalfyre.com` to discuss email forwarding options that maintain proper authentication