> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digitalfyre.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancellation

You can submit a cancellation request for your VPS through the Client Portal. Cancellations take effect either at the end of your billing period or immediately.

## Submitting a Cancellation

<Steps>
  <Step title="Log In to the Client Portal">
    Go to [console.digitalfyre.com](https://console.digitalfyre.com) and navigate to your VPS service.
  </Step>

  <Step title="Request Cancellation">
    Select **Request Cancellation**.
  </Step>

  <Step title="Choose a Cancellation Type">
    * **End of Billing Period** — Service remains active until your current paid period expires. No further invoices are generated.
    * **Immediate** — Service is terminated promptly after the request is processed.
  </Step>

  <Step title="Confirm">
    Optionally provide a reason and confirm the request.
  </Step>
</Steps>

## Before You Cancel

<Warning>
  Once a VPS is terminated, all data on the server is permanently deleted — files, databases, configurations, OS, and backups. This cannot be reversed.
</Warning>

Before cancelling, ensure you have:

* Downloaded any files you need via SFTP or SCP
* Exported any databases using `mysqldump`, `pg_dump`, or equivalent
* Saved any configurations you may want to reuse
* Updated any DNS records pointing to this server's IP addresses
* Migrated any running services to a new server if applicable

## Reversing a Cancellation

If you submitted an **End of Billing Period** cancellation and change your mind before the period expires, contact support at [console.digitalfyre.com](https://console.digitalfyre.com) to reverse the request.

Immediate cancellations cannot be reversed once the server has been terminated.