> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digitalfyre.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Spam Filtering

All DigitalFyre shared hosting accounts include server-level spam filtering. Incoming mail is scanned automatically before it reaches your mailbox.

## How It Works

Spam filtering on our platform operates at two levels:

* **Server level** — Imunify360 scans all incoming mail at the server before delivery, blocking known spam sources and malicious content
* **Mailbox level** — SpamAssassin is available per mailbox for additional scoring and filtering

## Configuring SpamAssassin Per Mailbox

<Steps>
  <Step title="Go to Mail">
    Log in to Plesk and click **Mail** in the left sidebar.
  </Step>

  <Step title="Open the Mailbox">
    Click on the email address you want to configure.
  </Step>

  <Step title="Go to Spam Filter">
    Click the **Spam Filter** tab.
  </Step>

  <Step title="Enable and Configure">
    Enable the spam filter and adjust the sensitivity score. A lower score is more aggressive. The default score of `7` is recommended for most users.
  </Step>

  <Step title="Save">
    Click **OK** to apply.
  </Step>
</Steps>

## Marking Mail as Spam or Not Spam

If spam is reaching your inbox, or legitimate mail is being filtered incorrectly:

* **Move unwanted mail** to your Junk/Spam folder in webmail — this helps train the filter
* **Check your Junk folder** regularly for false positives and mark them as Not Spam to improve accuracy over time

<Info>
  If you are receiving a high volume of spam that filtering is not catching, contact support and we can review the server-level configuration for your domain.
</Info>