Password Manager

The Password Manager is a secure credential storage tool built into the Client Portal. It allows you to store passwords, access your service credentials, and receive credentials shared by the support team — all in one place. All stored passwords are encrypted. Support staff do not access your credentials without your explicit consent.

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Accessing the Password Manager

Log in to console.digitalfyre.com and click Password Manager in the sidebar menu.

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Tabs

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Owned Passwords

Passwords you have added yourself. Use this to store any credentials you want to keep on file — service logins, API keys, or anything else relevant to your account. To add a new password, click Add Password and fill in the label and credential details.

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Shared Passwords

Credentials that the support team has shared with you. When support provides login details, temporary credentials, or configuration information during a support interaction, they appear here.

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Products/Services Passwords

Credentials automatically associated with your active DigitalFyre services — such as control panel logins, server passwords, and service-specific access details. These are tied to your service records and update when credentials change through the portal.

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Privacy & Security

• All passwords stored in the Password Manager are encrypted at rest
• Support staff cannot view your Owned Passwords without your explicit consent
• If you need to share credentials with support for troubleshooting purposes, you can do so directly through the portal and revoke access afterwards