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Welcome to DigitalFyre! This guide walks you through the basics — from signing up to getting your service running and knowing where to go for help.
1

Visit our Website

Check our website for information about our company, the services we offer, and our policies.
2

Determine the most suitable location

Check our Looking Glass to test your latency and determine the most suitable location to order your Hosting, VPS, Bare Metal, or Mailcow Email service.
3

Create your account & Place an order

If you don’t already have an account, sign up by placing an order. You’ll use this account to manage your services, manage billing & invoices, order new services, and access support.DigitalFyre’s Services:After checkout, provisioning is manual for the first order, and automatic for customers with existing services. You’ll receive a welcome email with your service details and login credentials once it’s ready.

Important Note

If your order is flagged, please refer to the Managing Flagged Orders article.
4

Access your service

Depending on what you ordered:

VPS

Connect via SSH and complete initial setup

Web Hosting

Log in to your Plesk control panel and manage your hosted websites

WordPress Hosting

Configure your websites and access your WordPress admin dashboard

Mailcow Email

Set up mailboxes, access webmail, and configure email clients
5

Manage your account

Use the Client Portal to view invoices, update payment methods, manage active services, and update your account details.
6

Get help when you need it

If something isn’t working as expected:
New to a specific service? Each category above has its own Getting Started section with more detailed setup instructions.