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WP Cloud provides SSH and SFTP access to your hosting account for file transfers and command-line operations. SSH accounts are managed from My Hosting → SSH Accounts.

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Accessing SSH Accounts

Click My Hosting in the top navigation, then select SSH Accounts from the left sidebar.

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Viewing Connection Details

Click the info icon next to an existing SSH account to view its connection details:

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Connecting via SSH

You will be prompted for your SSH password on first connection.

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Connecting via SFTP

Use the same credentials with any SFTP client (FileZilla, Cyberduck, Transmit):

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Adding an SSH Account

Click + Add Account to create an additional SSH account. This is useful for giving a developer or agency access without sharing your primary credentials.

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File Access Scope

SSH and SFTP access is scoped to your hosting account’s file system. Via the browser-based File Manager, access is limited to /wp-content and wp-config.php only. SSH/SFTP provides broader access to your account’s files.
SSH access on WP Cloud is restricted compared to a VPS — you are in a managed environment. Full root access is not available. If you need unrestricted server access, consider a VPS.