Control Panel & Documentation - DigitalFyre Knowledge Base

The SpamExperts control panel provides full management of your email filtering, quarantine, logs, allow/block lists, and reporting. DigitalFyre provides single sign-on access to the control panel directly from the customer portal.

Accessing the Control Panel

Log in to the customer portal
Go to Services → My Services
Click your SpamExperts service
Click Log in to SpamExperts

You can also access the control panel directly at login.antispamcloud.com.

Control Panel Sections

The control panel is organized into the following sections:

General

Domain-level configuration including mailbox management, LDAP sync, and domain aliases.

Feature	Description
Mailboxes configuration	Manage mailbox accounts for your domain
LDAP mailbox sync	Sync mailboxes with an LDAP/Active Directory server
Domain aliases	Add domain aliases that share filtering settings

Reporting

Email activity reports and SIEM integration.

Feature	Description
Email Scout Reports	Incoming email activity reports
Domain report actions	Configure automated report schedules
Protection reports	Per-mailbox and per-domain protection summaries (HTML or PDF)
SIEM logging integrations	Forward logs to external SIEM platforms

Incoming

Logs, quarantine, delivery settings, and domain statistics for inbound email.

Feature	Description
Logs	Search and filter incoming email delivery logs
Delivery issue log	View delivery failures and temporary rejects
Spam quarantine	Review, release, or delete quarantined messages
Destinations	Configure where filtered email is delivered (your mail server)
Domain settings	Domain-specific filtering configuration
Domain statistics	Incoming email volume and filtering statistics
Train messages	Submit messages to improve spam detection accuracy

Incoming — Protection Settings

Fine-grained filtering controls including allow/block lists, custom rules, and attachment restrictions.

Feature	Description
Recipient allow/block list	Always allow or always block specific recipient addresses
Sender allow/block list	Always allow or always block specific sender addresses or domains
Allow/block list filtering rules	Create pattern-based filtering rules
Customise actions	Define custom actions for specific message classifications
Filter settings	Adjust spam sensitivity and detection thresholds
Attachment restrictions	Configure which attachment types are blocked
Email size restriction	Set maximum allowed email size

Continuity

Email queuing and network diagnostic tools.

Feature	Description
Delivery queue — incoming	View queued messages (held when your mail server is temporarily offline)
Compose email	Send email directly from the SpamExperts interface
Network tools	DNS lookup, traceroute, and connectivity diagnostics
Clear callout cache	Clear recipient verification cache

Users & Permissions

User management and access control.

Feature	Description
Manage email users	Create email-level accounts for individual quarantine access
Manage permissions	Configure user roles and access levels

My Settings

Feature	Description
User’s profile	Update your profile and password

End User Access

Individual email users can access their own quarantine through the Email Level Control Panel. You can set this up under Users & Permissions → Manage email users. End users can also manage their quarantine through digest reports sent to their inbox.

Official Documentation

SpamExperts maintains comprehensive documentation covering all control panel features, advanced configuration, and troubleshooting. For detailed guidance beyond what is covered here, refer to the official SpamExperts User Guide: SpamExperts User Guide Key documentation sections:

Topic	Link
Getting Started	Getting Started Guide
MX Records	Hosted Cloud MX Records
SPF Setup	Set Up SPF
Outbound SMTP Hostnames	Outbound Filtering Hostnames
Outbound with Exchange	Exchange Configuration
Allow/Block Lists	Allow list / Block list
cPanel / WHM Integration	cPanel Configuration
Dealing with Spam FAQs	Spam FAQs

​Accessing the Control Panel

​Control Panel Sections

​General

​Reporting

​Incoming

​Incoming — Protection Settings

​Continuity

​Users & Permissions

​My Settings

​End User Access

​Official Documentation