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FTP (File Transfer Protocol) lets you transfer files between your computer and your hosting account using an FTP client such as FileZilla, Cyberduck, or WinSCP.

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FTP Connection Details

Use SFTP (port 22) instead of plain FTP wherever possible. SFTP encrypts your connection and credentials. Plain FTP transmits data in clear text.

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Creating a Dedicated FTP User

You can create a separate FTP user with access limited to a specific folder — useful for giving a developer or designer access without sharing your main Plesk credentials.
1

Go to Websites & Domains

Log in to Plesk and click Websites & Domains in the left sidebar.
2

Open FTP Access

Find your domain and click FTP Access.
3

Add an FTP Account

Click Add FTP Account.
4

Fill in the Details

Enter a username, password, and set the Home directory to restrict access to a specific folder.
5

Save

Click OK. The FTP user is created and ready to use.
FileZilla is a free, cross-platform FTP/SFTP client. When connecting, select SFTP as the protocol and use port 22.