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You can control your VPS power state directly from the Client Portal without needing SSH or VirtFusion access.

Power States

Your VPS is always in one of the following states, displayed in real time on your service page:
StateDescription
RunningServer is powered on and operational
StoppedServer is powered off
PausedServer has been suspended by an administrator — contact support

Available Actions

Graceful Shutdown

Sends an ACPI shutdown signal to the OS, allowing it to cleanly stop services, flush data to disk, and power off safely. This is the recommended way to shut down your server.
Graceful Shutdown requires a running OS with ACPI support. If the OS is unresponsive, use Power Off instead.

Power Off

Immediately cuts power to the server. The OS does not get a chance to close processes or flush data to disk.
Power Off is a hard shutdown and can cause filesystem corruption or data loss. Only use it if the server is unresponsive and Graceful Shutdown has no effect.

Power On

Starts a stopped server. The server boots using its installed OS.

Reboot

Hard power cycles the server — equivalent to Power Off followed by Power On. For routine restarts, running reboot via SSH is preferable as it allows the OS to handle the shutdown sequence gracefully.

Quick Reference

SituationAction
Normal shutdownGraceful Shutdown
Server unresponsivePower Off
Routine restartSSH → reboot
Server won’t bootPower Off → Power On
Frozen serverPower Off → Power On