Configuring an Email Client - DigitalFyre Knowledge Base

You can connect your DigitalFyre email account to any standard email client (Outlook, Apple Mail, Thunderbird, mobile apps, etc.) using the settings below.

Connection Settings

Replace example.com with your actual domain name.

Setting	Value
Incoming (IMAP)	`mail.example.com`
IMAP Port	`993` (SSL)
Incoming (POP3)	`mail.example.com`
POP3 Port	`995` (SSL)
Outgoing (SMTP)	`mail.example.com`
SMTP Port	`587` (STARTTLS) or `465` (SSL)
Username	Your full email address (e.g. `hello@example.com`)
Password	The password set when creating the mailbox
Authentication	Required

We recommend IMAP over POP3. IMAP keeps your mail synced across all devices, while POP3 downloads and removes mail from the server.

SSL Certificate

Your mail server uses a valid SSL certificate. When setting up your client, ensure SSL/TLS is enabled for both incoming and outgoing connections to avoid security warnings.

Troubleshooting

If your email client cannot connect:

Double-check the username is your full email address, not just the local part
Confirm the password is correct by logging into Webmail first
Ensure your email client is not blocking the connection due to an untrusted certificate — this should not occur with SSL enabled