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You can connect your DigitalFyre email account to any standard email client (Outlook, Apple Mail, Thunderbird, mobile apps, etc.) using the settings below.

Connection Settings

Replace example.com with your actual domain name.
SettingValue
Incoming (IMAP)mail.example.com
IMAP Port993 (SSL)
Incoming (POP3)mail.example.com
POP3 Port995 (SSL)
Outgoing (SMTP)mail.example.com
SMTP Port587 (STARTTLS) or 465 (SSL)
UsernameYour full email address (e.g. hello@example.com)
PasswordThe password set when creating the mailbox
AuthenticationRequired
We recommend IMAP over POP3. IMAP keeps your mail synced across all devices, while POP3 downloads and removes mail from the server.

SSL Certificate

Your mail server uses a valid SSL certificate. When setting up your client, ensure SSL/TLS is enabled for both incoming and outgoing connections to avoid security warnings.

Troubleshooting

If your email client cannot connect:
  • Double-check the username is your full email address, not just the local part
  • Confirm the password is correct by logging into Webmail first
  • Ensure your email client is not blocking the connection due to an untrusted certificate — this should not occur with SSL enabled