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The Access Credentials tab on your server’s product details page displays the login credentials for your server. These are set during initial provisioning when DigitalFyre configures your server to your specifications.

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What Is Stored

Your access credentials include the root (Linux) or Administrator (Windows) username and password configured during the initial OS installation.

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Credential Security

These credentials are your initial access method. After first login, you should:
  1. Change the root/admin password immediately
  2. Set up SSH key authentication (Linux) for ongoing access
  3. Disable password-based SSH login once key authentication is confirmed
# Change root password after first login
passwd

# Generate an SSH key (on your local machine)
ssh-keygen -t ed25519

# Copy your key to the server
ssh-copy-id root@YOUR_SERVER_IP
If you change your password on the server, the credentials shown in the portal will no longer match. The portal displays the original provisioning credentials only.

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Lost Credentials

If you have lost access to your server and cannot log in:
  1. Try the iKVM console — If you can reach a login prompt via iKVM, you can reset the password from single-user mode or a rescue environment
  2. Contact support — Open a ticket at console.digitalfyre.com and request a password reset or rescue boot