The Power Control tab on your server’s product details page provides three power actions. These operate at the hardware level through the server’s out-of-band management interface.
Available Actions
Stop Server
Powers off the server immediately. This is a hard shutdown — the operating system does not receive a shutdown signal and does not get a chance to stop services or flush data to disk.
Stop Server is a hard power cut. Use this only when the server is unresponsive. For a clean shutdown, SSH into the server and run shutdown -h now or poweroff instead.
Reset Server
Performs a hard reset — equivalent to pressing the physical reset button on the chassis. The server immediately power cycles without a clean OS shutdown.
Use this when the server is completely frozen and unresponsive to SSH or the iKVM console.
Reboot Server
Sends a reboot command to the server. The operating system receives the reboot signal and attempts a clean restart.
When to Use Each Action
Normal shutdown → SSH: shutdown -h now
Normal reboot → SSH: reboot
Server unresponsive → Reset Server (hard reset)
Server hung/frozen → Stop Server, then power on
